Anyone whose phone number is just one digit off from a popular restaurant or community resource has long borne the burden of either screening or redirecting misdials. But now, AI chatbots could exacerbate this inconvenience by accidentally giving out private numbers when users ask for businesses' contact information.
Apparently, the AI helper that Meta created for WhatsApp may even be trained to tell white lies when users try to correct the dissemination of WhatsApp user numbers.
According to The Guardian, a record shop worker in the United Kingdom, Barry Smethurst, was attempting to ask WhatsApp's AI helper for a contact number for TransPennine Express after his morning train never showed up.