TikTok has been glitching for US users since Sunday, and TikTok's new US owners finally confirmed the cause: a power outage at a US data center.
"Since yesterday we’ve been working to restore our services following a power outage at a US data center impacting TikTok and other apps we operate," the TikTok USDS Joint Venture posted on X on Monday morning. "We're working with our data center partner to stabilize our service. We're sorry for this disruption and hope to resolve it soon."
By Monday evening, the issues had not been resolved, with the TikTok USDS account posting an update warning users to expect "bugs, slower load times, or timed-out requests, including when posting new content." The X post directly confronted creator concerns about receiving "0 views" on new videos and/or missing earnings. The glitch is temporary, TikTok USDS said, "your actual data and engagement are safe."