What exactly is wrong with the batteries in some of Google's Pixel 4a phones still out there? Google has not really said. Now that many Pixel 4a owners are experiencing drastically reduced battery life after an uncommon update for an end-of-life phone, they are facing a strange array of options with no path back to the phone they had.
Google's "Pixel 4a Battery Performance Program," announced in early January, told owners that an automatic update would, for some "Impacted Devices," reduce their battery's runtime and charging performance. "Impacted" customers could choose, within one year's time, between three "appeasement" options: sending in the phone for a battery replacement, getting $50 or the equivalent in their location, or receiving $100 in credit in the Google Store toward a new Pixel phone. No safety or hazard issue was mentioned in the support document.
Ars has reached out to Google about the Pixel 4a battery updates and appeasement options provided and will update this post with any response.